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FAQ & Troubleshooting

Q. It has been more than 10 minutes and I have not received the answer sheet or next Study Guide emails.

A. Check your Spam or Junk folder.


Q. I can’t fill out the Summary Sheet.

A. Make sure you have opened the PDF in Adobe Acrobat Reader. It is the only completely functional PDF Reader that will fill out these PDF Study Guides. Download it here.


Q. Do I need to pay for Adobe Acrobat Reader?

A. No. The free version is all you need to fill out the PDF Study Guides. You can use the free version by simply pressing the ‘X’ in the upper corner on Android, or pressing the ‘Not Now’ button near the bottom of the pricing screen.


Step by Step Guide to install Adobe Acrobat Reader on your Android Phone.

Step by Step Guide to install Adobe Acrobat Reader on your Android Phone.

For more technical support contact us here.